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Heating & Air Conditioning Resources & FAQs

With more than 40 years of experience in the cooling and heating industry we have discovered that many of the problems homeowners incur require a simple adjustment or check. We have developed this helpful information, so that you can gain useful knowledge regarding operation of your systems, explore the benefits of the latest in comfort system technology and energy saving tips for your home.

Troubleshooting Checklist: No Cooling

If you’re having trouble with your air conditioner or cooling system, you can always call our offices for help and service. However, here are a few simple suggestions to try before setting up a service appointment.

  • Check to make sure that the thermostat is set in the COOL position.
  • Make sure that the temperature setting on the thermostat is set LOWER than the current indoor temperature.
  • Ensure that there’s power to the air conditioner/condenser.
  • Check the circuit breakers in the electrical panel and make sure they are all in the ON position.
  • Check the outdoor unit “disconnect switch” to make sure it is in the ON position. The disconnect switch is located near the outdoor unit and is normally within a gray 8” box mounted to the house.
  • Is there any air coming out of your vents?
  • Always make sure you routinely change out your filters as directed to ensure peak performance.
  • In addition, check all return air grilles and registers to make sure they are not blocked by furniture and are open and blowing air.

TROUBLESHOOTING CHECKLIST: NO HEAT

If you’re having trouble with your furnace, heat pump or heating system, you can always call our offices for help and service. However, here are a few simple suggestions to try before setting up a service appointment.

  • Check to make sure that the thermostat is set in the HEAT position.
  • Make sure that the temperature setting on the thermostat is set HIGHER than the current indoor temperature.
  • Ensure that there’s power to the furnace.
  • If no action, reset the breakers at the electrical panel, especially if the thermostat is showing a blank reading.
  • Is there any air coming out of your vents?
  • Try turning the fan to “ON” on the thermostat to test for power to furnace.
  • Always make sure you routinely change out your filters as directed to ensure peak performance.
  • In addition, check all return air grilles and registers to make sure they are not blocked by furniture and are open and blowing air.